RSS Feed
News
Oct
21
Introducing our new Web Support Centre
Posted by Bob Jones on 21 October 2011 01:34 PM

We've improved our Web Support Centre with new content, new features and sections to help you with your web management and content tasks at Cardiff University. We've also simpified your experience by removing the 'Login' and username/password system to check on how your tickets are doing. When you submit a new ticket, you'll now receive a 'Track this ticket' URL in your receipt email, so for updates on your ticket, head back to the original autoresponse we sent you. We'd love to hear feedback about the new Web Support Centre.

Thanks

Martyn Kelly
Web Services Manager


Comments (0)
.errorcopyarea { margin: 0 0 1em; padding: 0.4em; background: #fff; border: solid 1px #d6d6d6; box-shadow: 1px 1px 2px #CCCCCC; width: 100%; height: 200px; } .copytoclipboard { margin: 15px 0 15px 0; text-shadow: 0 1px 0 rgba(255, 255, 255, 0.8); font-weight: bold; border-bottom: 1px solid #d6d6d6; padding: 5px; } .titlegradient { background-image: linear-gradient(bottom, rgb(144,23,17) 46%, rgb(166,27,17) 73%, rgb(184,24,6) 87%); background-image: -o-linear-gradient(bottom, rgb(144,23,17) 46%, rgb(166,27,17) 73%, rgb(184,24,6) 87%); background-image: -moz-linear-gradient(bottom, rgb(144,23,17) 46%, rgb(166,27,17) 73%, rgb(184,24,6) 87%); background-image: -webkit-linear-gradient(bottom, rgb(144,23,17) 46%, rgb(166,27,17) 73%, rgb(184,24,6) 87%); background-image: -ms-linear-gradient(bottom, rgb(144,23,17) 46%, rgb(166,27,17) 73%, rgb(184,24,6) 87%); background-image: -webkit-gradient( linear, left bottom, left top, color-stop(0.46, rgb(144,23,17)), color-stop(0.73, rgb(166,27,17)), color-stop(0.87, rgb(184,24,6)) ); } #kayako_exception { text-align: left; color: #333; } #kayako_exception h1, #kayako_exception h2 { margin: 0; padding: 1em; font-size: 1em; font-weight: normal; background: #911; color: #fff; } #kayako_exception h1 a, #kayako_exception h2 a { color: #fff; } #kayako_exception h2 { background: #222; } #kayako_exception h3 { margin: 0; padding: 0.4em 0 0; font-size: 1em; font-weight: normal; } #kayako_exception p { margin: 0; padding: 0.2em 0; } #kayako_exception a { color: #333333; text-decoration: none; } #kayako_exception pre { overflow: auto; white-space: pre-wrap; } #kayako_exception table { width: 100%; display: block; margin: 0 0 0.4em; padding: 0; border-collapse: collapse; background: #fff; } #kayako_exception table td { border: solid 1px #ddd; text-align: left; vertical-align: top; padding: 0.4em; } #kayako_exception div.content { padding: 0.4em 1em 1em; overflow: hidden; } #kayako_exception pre.source { margin: 0 0 1em; padding: 0.4em; background: #fff; border: solid 1px #d6d6d6; box-shadow: 1px 1px 2px #CCCCCC; line-height: 1.2em; } #kayako_exception pre.source span.line { display: block; } #kayako_exception pre.source.collapsed { display: none; } #kayako_exception pre.source span.highlight { background: #FDEEF4; } #kayako_exception pre.source span.line span.number { color: #666; } #kayako_exception ol.trace { display: block; margin: 0 0 0 2em; padding: 0; list-style: decimal; } #kayako_exception ol.trace li { margin: 0; padding: 0; } #kayako_exception .collapsed { display: none; } #kayako_exception .sourcetitle { text-shadow: 0 1px 0 rgba(255, 255, 255, 0.8); } #kayako_exception .sourcedesc { text-shadow: 0 1px 0 rgba(255, 255, 255, 0.8); font-weight: bold; } #kayako_exception .variabletype { font-weight: none; font-style: italic; }
Notice
Undefined index: _commentsModule (./__swift/cache/979503f92915ab870af45e0c13b04240.php:53)
Copy to clipboard:
/Comments/Submit/1/" enctype="multipart/form-data" name="CommentsForm">
Post a new comment 
 
Full Name:
Email:
Comments:
Help Desk Software by Kayako Fusion