RSS Feed
Latest Updates
Jun
14
Updated articles
Posted by Martyn Kelly on 14 June 2012 02:15 AM
A number of new articles have been added regarding For Prospective Students / Study at Cardiff.
Read more »



Oct
21
Web Transformation Project is coming
Posted by Bob Jones on 21 October 2011 02:18 PM

Over the next few months, we'll be posting some dedicated Web Transformation Project content, including the University's proposals on governance, branding and user interface. Let us know if there is anything in particular you'd like to see.

Thanks.


Read more »



Oct
21
Live Chat
Posted by Bob Jones on 21 October 2011 02:03 PM

The Web Team will be utilising Live Chat on the Web Support Centre very shortly. If you see a Live Chat 'ONLINE' logo, you can click it for real-time support with one of our team. Keep your eyes peeled!

Martyn


Read more »



Oct
21
Introducing our new Web Support Centre
Posted by Bob Jones on 21 October 2011 01:34 PM

We've improved our Web Support Centre with new content, new features and sections to help you with your web management and content tasks at Cardiff University. We've also simpified your experience by removing the 'Login' and username/password system to check on how your tickets are doing. When you submit a new ticket, you'll now receive a 'Track this ticket' URL in your receipt email, so for updates on your ticket, head back to the original autoresponse we sent you. We'd love to hear feedback about the new Web Support Centre.

Thanks

Martyn Kelly
Web Services Manager


Read more »




Help Desk Software by Kayako Fusion